Moodagent free trial
When you create a Moodagent account, you have 14 days of a free trial. If you decide to continue using Moodagent and subscribe within these 14 days, you will get the 30 first days of your subscription for free. After 30 days, you will automatically be charged.
The price is 99 DKK / month if you are located in Denmark, 9.99€ / month if you are located in Germany, 11.99 AUD / month if you are located in Australia, 14.99 NZD / month if you are located in New Zealand and 119.0 INR / month if you are located in India.
Within the 30 days after subscribing to Moodagent, you can cancel your subscription and you will not be charged for anything. Read here for subscription created via Moodagent.com or Android device
Please note however that the free trial can only be activated once by the same account.
Go to your profile page ('Me') in the application > settings > manage my account, to see which subscription state, you are currently in.
Start a Moodagent subscription via Android
Moodagent is a Premium-only service. To use the service, you must sign up for a subscription. The price differs from country to country and it is charged on a monthly basis. You can always see the price of the subscription in the application and on the account page.
Manage/cancel a subscription Android users
If you have an active subscription, deleting your Moodagent account does not cancel your subscription. You will need to cancel the subscription before the account is deleted.
Subscriptions purchased via Android can be managed via your profile page in the application. To cancel a subscription, please go to your profile (Me - Settings - Profile) and select the 'Cancel' option in the top right corner. The cancellation will take effect on the next renewal date.
Manage/cancel a subscription via account.moodagent.com
To see your payment history and receipts, please log in here and select the 'Subscription' option where you will be presented with information regarding your subscription and your payment history.
To cancel a subscription via the website, please log in and select the 'Edit Subscription' option where you will be presented with the option to cancel.
Manage/cancel a subscription paid via Paypal account
If you have created your subscription with a Paypal account, you can, if more convenient, cancel your subscription via Paypal. For canceling a subscription via Paypal, please see the following page from Paypal support.
Please note that if the account is in its 14-day free trial state, it is not possible to cancel unless the user has signed up for a subscription.
This means that if the user has not started a subscription after creating an account on Moodagent, they will not be charged at the end of the 14-day free trial.
If you need additional assistance with your subscription please reach out to our support team.