Moodagent free trial
When you create a Moodagent account, you have 14 days of a free trial. If you decide to continue using Moodagent and subscribe within these 14 days, you will get the 30 first days of your subscription for free.
After 30 days, you will automatically be charged. The price is 99 DKK / month if you are located in Denmark, 9.99€ / month if you are located in Germany, 11.99 AUD / month if you are located in Australia, 14.99 NZD / month if you are located in New Zealand and 119.0 INR / month if you are located in India. Within the 30 days after subscribing to Moodagent, you can cancel your subscription and you will not be charged for anything. Read here how to cancel a subscription created via Apple.
Go to your profile page ('Me') in the application > settings > manage my account, to see which subscription state, you are currently in.
Start a Moodagent subscription via Apple
Moodagent is a Premium-only service. To use the service, users must sign up for a subscription. The price differs from country to country and it is charged on a monthly basis. You can always see the price of the subscription in the application and on the account page.
Manage/cancel a subscription created via Apple
To see your payment history and receipts, please login here and select the 'Subscription' option where you will be presented with information regarding your subscription and your payment history.
If you have an active subscription, deleting your Moodagent account does not cancel your subscription. You will need to cancel the subscription before the account is deleted.
Subscriptions purchased via Apple are outside of our control. This means that we cannot manage, cancel or refund a Moodagent subscription purchased through the Appstore. To manage a subscription via Apple, please follow the instructions from Apple's own FAQ: https://support.apple.com/en-us/HT202039.
Please note that if the account is in its 14-days free pretrial state, it is not possible to cancel unless the user has signed up for a subscription.
This means that if the user has not started a subscription after creating an account on Moodagent, they will not be charged at the end of the 14-day free trial.
If you need additional assistance with your subscription please reach out to our support team.